Effective Date: June 9, 2025
Last Updated: June 9, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Honey Bear Holdings LLC, doing business as Prezence AI ("Prezence AI," "Company," "we," "us," or "our") regarding your use of the Prezence AI platform and related services (the "Service").
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.
Company Information:
Prezence AI provides an AI-powered LinkedIn automation platform that enables users to:
Core Features:
AI Services: Our platform utilizes multiple AI providers to enhance automation, generate content, and provide insights. AI-generated content is provided for assistance and should be reviewed before use.
To use our Service, you must:
You are responsible for:
For organization accounts, you represent that you have authority to bind the organization to these Terms.
Starter Plan - $89/month
Professional Plan - $179/month (Most Popular)
We offer a 14-day free trial of our Service with no credit card required. Trial accounts have access to full features with usage limitations. At the end of your trial period, you must subscribe to a paid plan to continue using the Service.
Payment Processing: All payments are processed securely through Stripe. You agree to provide accurate payment information and authorize us to charge your payment method.
Billing Cycle: Subscriptions are billed monthly in advance. Your billing cycle begins on the date you subscribe to a paid plan.
Price Changes: We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle.
Taxes: You are responsible for any applicable taxes based on your location.
14-Day Refund Policy: You may request a full refund within 14 days of your initial subscription. Refunds are not available for renewals or after the 14-day period.
Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months.
Account Suspension: We may suspend accounts for non-payment after 7 days past due. Suspended accounts retain data for 30 days before deletion.
You may use our Service to:
You may NOT use our Service to:
Spam and Unsolicited Communications:
Illegal or Harmful Activities:
Technical Violations:
LinkedIn Policy Violations:
All content you create, upload, or distribute through our Service must:
Account Standing: You must maintain a LinkedIn account in good standing. We are not responsible if LinkedIn restricts or suspends your account.
Compliance: You agree to comply with all LinkedIn terms, policies, and usage limits. Our Service includes features designed to respect LinkedIn's rate limits and best practices.
Data Access: We access your LinkedIn data only as necessary to provide our Service and with your explicit authorization.
Rate Limiting: Our Service implements automatic rate limiting to comply with LinkedIn's usage policies.
Best Practices: We provide guidance on LinkedIn best practices, but you are ultimately responsible for your LinkedIn activities.
Account Protection: We implement safeguards to protect your LinkedIn account, but we cannot guarantee against all risks.
The Service, including all software, text, images, logos, and other content, is owned by Prezence AI and protected by copyright, trademark, and other intellectual property laws.
License to Use: We grant you a limited, non-exclusive, non-transferable license to use our Service in accordance with these Terms.
Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Service or reverse engineer our software.
Ownership: You retain ownership of content you create or upload to our Service.
License to Us: You grant us a license to use, store, and process your content as necessary to provide our Service.
AI-Generated Content: Content generated by our AI features is provided for your use, but you should review and verify its accuracy and appropriateness.
Any feedback, suggestions, or ideas you provide about our Service become our property and may be used without compensation.
Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement industry-standard security measures to protect your data, but we cannot guarantee absolute security.
We retain your data as described in our Privacy Policy. You can request deletion of your data by contacting us at support@prezence.ai.
You may stop using our Service at any time. To delete your account, please contact us at support@prezence.ai.
We may suspend or terminate your access to the Service if you violate these Terms or for any other reason at our discretion.
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive will survive termination.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.
If you have any questions about these Terms, please contact us at support@prezence.ai.